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Home » Willis Tower Enhances Tenant & Visitor Experience With New Solutions

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SDM TopicsColumnsAccess Control & IdentificationTechnology @ Work
Tech @Work

Willis Tower Enhances Tenant & Visitor Experience With New Solutions

October 1, 2019
KEYWORDS Access Control / Turnstiles / visitor management
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As the second tallest skyscraper in the United States, effectively managing visitor and tenant access and security for Willis Tower’s 15,000 tenants and 250,000 business visitors each year was a huge undertaking. But the access and aesthetic solutions needed were met without compromise by Automatic Systems, in collaboration with Willis Towers’ security systems integrators and management teams.

As part of a 300,000 square foot expansion to Willis Tower, real estate investment company EQ Office had a new vision for the 1,450-foot skyscraper’s lobby. They sought to change the existing visitor entrance to the observation deck from the south side and make multiple entrances through the main lobby on the east and west sides. The new entry points would make for a quicker, more convenient flow of visitors, while increasing traffic to the newly added retail, restaurant and fitness establishments in the lobby. 

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