Access control solutions within multi-tenant commercial properties pose unique system management challenges for property managers and tenants alike, as well as for the systems integrators who install and support them. Property managers are tasked with overseeing security throughout the base building, which includes lobbies, elevators, stairwells and other public, shared spaces used by tenants and visitors. Tenants are responsible for their leased space.
It’s easy to imagine the many ways dysfunction can occur when disparate systems are used to manage each. Employees, for example, need to juggle multiple credentials to access the building as well as their individual office suite. From the perspective of a tenant’s HR department, there’s the frustration of coordinating with property management every time an employee is hired or let go. Tracking credentials is time-consuming and property managers share these same frustrations.