ADT Facing Lawsuits After Employee Caught Spying on Customers for 7 Years
ADT is facing two class action lawsuits after it was revealed that a Dallas, Texas-area service employee was spying on hundreds of customers over a period of seven years. The employee added his personal email to 220 ADT customer accounts using the Pulse app during service appointments, giving him access to their home security cameras. ADT says they learned of the violation when a customer called saying there was an unauthorized email on their ADT account. The company says it immediately began an internal investigation, and soon found the employee had done the same thing during service visits with other customers in the Dallas area.
Once they learned what the employee was doing, ADT says the unauthorized access was revoked, and the employee was terminated. He was reported to law enforcement in April.