A new report that examines the processes and effectiveness of corporate security operations centers (SOCs) reveals that 82% of SOCs are confident in the ability to detect cyberthreats, despite just 22% of frontline workers tracking mean time to detection (MTTD), which helps determine hacker dwell time.  Compounding this unfounded confidence, says the 2020 State of the SOC Report, is that 40% of organizations still struggle with SOC staff shortages and finding qualified people to fill the cybersecurity skills gap.

The survey, conducted among 295 respondents across the U.S., the U.K., Canada, Germany and Australia, was also fielded to determine how analysts and SOC management view key aspects of their operations, hiring and staffing, retention, technologies, training and funding.