Open Options Launches Mobile Access Control App to Digitize Customer Support
Open Options, a provider of access control solutions, announced the Connect Care App to provide customers with technical capabilities and personalized services via their mobile device. The new app establishes a digital version of a shared customer support model. It addresses the evolving needs of mobile-first, on-the-go security professionals for direct, always-on access to comprehensive resources and rapid assistance.
The new Connect Care App is an extension to Open Options’ existing Connect Care support. The Connect Care program reaches across four areas – technical, support, platform support, professional services and training – all working together to equip customers with what they need when they need it.