Dynamark Monitoring Inc. launched Instant Connect. Dynamark’s new technology is an intuitive and user-friendly way for customers to interact with their alarm. Instant Connect modernizes the alarm handling experience by reducing false alarms, increasing customer engagement and lowering customer attrition.
One advantage with Instant Connect is that there is no additional monthly fee to Dynamark’s dealers for this service. Instant Connect also allows customers to seek emergency assistance with the push of a button in an emergency situation. With features like customized branding, ease of use, and no app required, this technology has become a huge hit with many of the dealers across the country. Rich Cowan, one of Dynamark’s regional vice presidents, remarked, “My dealers have told me that faster notifications will be a huge advantage for them to give their customers a better end-user experience.”