More Dealers Report Providing Extra Services Beyond Professional Monitoring, According to New Parks Associate Research
New security dealer research from Parks Associates shows that 85 percent of security dealers report they provide extra services beyond professional monitoring, including video verification, personal emergency response systems (PERS), cybersecurity and independent living services.
The international research firm's annual study, “Home Security Dealers: View from the Front Line,” now in its eighth year, provides trending data and current insights based on a survey of U.S. dealers studying their view of the security market, competitive pressures, industry conditions and new trends, including the addition of smart home and interactive technologies. The study reports only 15 percent of dealers provide no extra services beyond professional monitoring.