Boon Edam Inc. Opens New Service Centers to Expand Entrance Support on East Coast
Boon Edam Inc., a global provider in security entrances and architectural revolving doors, announced the opening of three Service Centers in Washington, D.C., New York City, and Atlanta. Each Service Center supports customers in the immediate surrounding states, making it easier to receive product installation services, planned preventative maintenance, and quick response to service calls on the East Coast. These Service Centers are strategically located in areas of the country where thousands of Boon Edam entry products have been installed in dense metropolitan areas.
As the number of Boon Edam entrance installations has increased over the years in certain metro areas, so has the need for technical expertise. To provide efficient support to partners, resellers and end user customers, the company is opening three new Service Centers, each managed by a senior technical manager. All Boon Edam service technicians work exclusively on Boon Edam entrances every day and are intimately familiar with the latest configuration updates, parts requirements, and mechanical revisions. For the entrance owners and reseller partners in the Service Center areas, this translates to a level of expertise that can quickly service or troubleshoot an entrance with minimum disruption or downtime. This model has proven successful and Boon Edam intends to continue to invest in this service and support model to ensure they provide an unmatched customer experience.