HOW DO YOU DEFINE SUCCESS? Each May SDM features the SDM 100 — a ranking of the top 100 security dealer companies measured by their RMR the previous year. By its nature, being named as one of these companies is surely a mark of their business success. But like anyone or any business, these companies also experience ups and downs.
And 2020, in the words of Supreme Security Systems, was “a year unlike any in recent history.” Unpredictable was another term used to describe it. And in a business that measures its success on recurring revenue, that is not necessarily a good thing.