Allstate Security Industries Inc. is the largest and oldest locally owned life safety and security company serving citizens in Amarillo and the Texas panhandle for more than 92 years. Listed to install, service, monitor and issue UL certificates for both burglary and fire alarm systems, Allstate recently embarked on a new business endeavor to provide remote video monitoring and remote guarding services to clients.

The challenge that Allstate faced in entering this competitive space was how to effectively manage video signal traffic, known to cause much more frequent false and nuisance alarms, without disrupting the quality of service the company has always prided itself in providing to traditional monitoring customers.  In the past, the company would often have to turn down large video monitoring projects for one reason or another. One of the most common barriers Allstate often faced was that the sites typically did not have sophisticated enough video equipment (like advanced analytics) to adequately manage signal traffic while, at the same time, not missing a potential threat.