Video monitoring is becoming increasingly sophisticated, making traditional services such as video verification and guard tours more effective — and paving the way for new, more proactive services aimed at deterring crime or providing functionality beyond security.
These new capabilities are enabled by technologies such as video analytics, artificial intelligence, machine learning and voice-down capability — technologies that often were not developed by central stations or the companies that provide the software on which central stations rely. The capabilities are much more powerful when they are integrated with central station software, however. While AI can generate alerts about potentially dangerous situations, those alerts typically must be verified by a human.