Health of a business is often measured in terms of sales, productivity, efficiency and profit. It is not often we hear about leadership as one of the metrics of a successful business. In reality, leadership is the one factor that contributes the most to individual employees drive to succeed or to leave an organization. As author and business consultant, Marcus Buckingham has said, “People do not leave bad jobs. They leave bad bosses.”
What makes a good boss, though? That question piqued a conversation about what made leadership at my company, Preferred Technologies LLC (Pref-Tech), the powerhouse that it has grown to be. That powerhouse starts at the top with Shaun and Charlie Castillo. Charlie and his son, Shaun, founded Pref-Tech together in 2005. Charlie had this to say about how his son has grown to the leader he is today and why he is turning over the company to him: