Articles Tagged with ''RMR (Recurring Monthly Revenue)''

Attrition is the measurement of customer dissatisfaction, which, for the most part, is company-caused. However, some attrition of recurring monthly revenue (RMR) in recent years can be related to the effects of the recession on the security channel. Overall, in 2011 — the latest year for which data are available in the annual Attrition Measurement Study — the industry experienced mixed results depending on the size of a company and its location.

ASG Security, Beltsville, Md., finished 2013 with a flourish — and a focus on RMR — with four acquisitions in December adding $155,000 in recurring monthly revenue (RMR) to its overall total of $530,000 gained in RMR from acquisitions in 2012.

Cloud access control is not a new concept. Some companies have been offering it for decades. If this sounds surprising it is because cloud access is nothing more than hosted or managed access control, renamed.

Commercial fire alarm panels traditionally have not been one of the most dynamic product development areas within the security industry — a situation that has arisen, some say, because of heavy code requirements. In recent years, however, fire alarm panel manufacturers have introduced several new capabilities that can save business customers money, enhance system performance, and even generate new recurring monthly revenue (RMR).

Steady and rapid growth in the dealer program market, like the kind Security Networks, SDM’s 2012 Dealer of the Year Honoree, has had in recent years requires more than a good marketing program or exciting services. Security Networks, West Palm Beach, Fla., prides itself on an average of 40 percent growth year-over-year for the past eight years, its president, Richard Perry, tells SDM.

Guardian Alarm Company, Southfield, Mich., acquired Alert Alarm, Royal Oak, Mich., and Allstate Alarm Systems Inc., Detroit. The acquisitions brought more than $70,000 in RMR to Guardian.

Matrix Systems, an access control and security solutions provider, announced that it formed a strategic alliance with Next Level Security Systems to provide unified video management and security solutions to Frontier™ security management and access control system customers.

ASIS 2012 was the site last month of several announcements about new cloud-based video surveillance services, including one from imaging expert, Sony Electronics Security Systems Division, together with Next Level Security Systems, a company that offers an IP-based security management platform that integrates video management, IP access control, video analytics and remote management into a single appliance.