Jack L. Hayes International Inc., consultants in asset protection and safety, surveyed 23 large retail companies and 16,038 stores (representing a cross-section of the U.S.), with a total of $377,420,446,000 in annual retail sales in 2016.

Renova Technology, a 23-year-old after-market B2B repair services provider based in Atlanta, reported its customers — primarily commercial security integrators — documented savings of $5.8 million in 2016. In 2017 Renova projects its customers will save more than $10 million as a result of both a rapidly growing customer base and greater participation by existing customers.

Arecont Vision produced a white paper showing why its megapixel cameras cannot be hacked and repurposed to participate in cyberattacks on other network-enabled devices, which it said is unlike video security competitor cameras.

More customers are beginning to take advantage of cloud technologies. Meanwhile, more and more integrators are offering cloud services in one form or another. Integrators interviewed for this article reported mixed results with regard to what percentage of their customers used their cloud video services.

If you’re a security integrator who isn’t recommending plumbing leak detection and control devices, you’re leaving your clients exposed, while your business leaks opportunities.

Fortium Partners entered into an agreement with PSA to distribute Fortium Partners’ professional services offering, called “Cybersecurity Protocol.” This agreement marks the first time that security system integrators have ready access to the services of a chief information security officer (CISO).

In my 40 years in this industry, I have come to the conclusion that many system problems and technician frustrations come from the installation and testing of network cabling jacks and plugs. Whereas in the old days we just had to get the right wire under the correct screw and torque it down, now technicians working on IP devices must properly terminate all eight conductors in a Cat5e or 6 cable, while making sure that only a minimum distance of the paired conductors are untwisted so as to minimize the potential for EMI/RFI and crosstalk between the pairs.

Windy City Wire announced the launch of their new and improved Mobile App, version 2.0.0 for Android and iPhone users.

NAPCO launched the newly redesigned SAVI School website as part of the company’s ongoing K-12 and Campus Security initiative.

The SecurityTronix division of NACE Brands announced the addition of a live chat technical support interface on its website. The live chat option is located in the lower right corner of the SecurityTronix website. Simply type in a question, and within moments, a live SecurityTronix technician will be online to offer assistance.