First, allow me to say I am honored to be chair of the Alarm Industry Communications Committee (AICC). We typically meet four times a year in Washington, D.C. For years I have resisted having AICC go online, even in a hybrid form.

When I first entered the security industry in 1973, alarm communications were performed by Direct Wire, McCulloh and some high security applications using voice-grade telephone lines configured in “open window” and later “closed window” bridges.

For the last eight years The Monitoring Association’s Alarm Industry Communications Committee (AICC) has been running an annual communications survey.

The Telephone Consumer Protection Act of 1991 (TCPA) restricts telephone solicitations (i.e., telemarketing) and the use of automated telephone equipment.

Is the DACT, or “dialer” as we know it, it in its death throes or is there to be new life for it?

I don’t believe we have ever had a time where there were so many changes regarding how we send signals to our central stations.

As the nation transitions to new broadband networks for its communications needs, it is necessary for the alarm industry to take steps to ensure its voice is heard and its needs are met.