SDM Guide to Monitoring Services
Directory of security monitoring and central station services for security providers to use in providing security services.
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CMS Criticom Monitoring Services

Company Profile

Since 1978, CMS has been providing high-quality monitoring nationwide. Today, Criticom Monitoring Services is one of the largest wholesale alarm monitoring companies in the U.S., serving more than 4,000 alarm companies and their 800,000 customers. CMS is a Honeywell Authorized partner for DragonFly DIY systems. Its broad range of monitoring services includes response to security, fire, personal emergency response systems (PERS), environmental, interactive services, two-way voice, mPERS and video. Its three UL-listed, FM-approved monitoring centers, located in California, Florida and New Jersey, are networked together to provide true national redundancy and best-in-class disaster recovery.

Area Served

  • Nationwide

Listings/Certifications

  • UL Burglary, Fire
  • Factory Mutual
  • Other: NFPA 72, FM, NYC Fire approved

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