If there is one word that could describe 2020, both in life and for the top 100 security dealers, it is unpredictable. Following several years of growth — and a very strong 2019 — SDM 100 companies found themselves on slippery ground beginning in March 2020 with the onset of the COVID-19 pandemic.

SDM 100 security dealers mutually tallied $655 million in RMR on December 31, 2018, on 12.6 million subscribers.