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Equipping technicians with mobile communication devices is just the beginning of realizing bottom-line savings through efficiency, productivity, and in one case, scaling back an entire department.
Every day it seems as if there is one less thing mobile devices can’t do. Personal applications now range from restaurant guides to movie players to virtual fortune cookies. But professional applications that enhance productivity and efficiency are quickly catching up as mobile devices continue to prove their worth to businesses across the board. When it comes to security installers or service technicians in the field, some companies have jumped on cutting-edge mobile technology while others are still keeping the gloves on as issues such as data security and cost make that edge just too sharp.
Apple’s iPad commanded 85 percent of the market for media tablets in 2010, according to full-year figures reported by ABI Research. The tablet market surged in the second half of the year, but it wasn’t just tablets: device categories including netbooks and mobile broadband-enabled eBook Readers showed gains in year-over-year shipment numbers in 2010.