TMA Excellence Awards

1-on-1 With a Winner: Shari Wilson, 2025 Monitoring Center Manager of the Year

wilsonbm@bnpmedia.com (Brianna Wilson) — Mon, 29 Dec 2025 00:00:00 -0500

SDM spoke with the 2025 TMA Monitoring Center Manager of the Year, Shari Wilson of ADT, who shared what aspects of monitoring keep her in the industry, how she shows her commitment to and appreciation for her team, and what she does to stay ahead of industry trends.

2025 TMA Excellence Award Winners Stand Out

hodgsonk@bnpmedia.com (Karyn Hodgson) — Mon, 04 Aug 2025 00:00:00 -0400

The 2025 winners and runners-up demonstrate what it means to go above and beyond to protect life, property and peace of mind.

1-on-1 With a Winner: Erik Chalifour, 2024 Monitoring Center Manager of the Year

Mon, 20 Jan 2025 00:00:00 -0500

SDM spoke with the 2024 TMA Monitoring Center Manager of the Year; Chalifour is operations manager at Telus.

2024 TMA Excellence Award Winners Shine

Mon, 12 Aug 2024 00:00:00 -0400

Recognizing central stations and monitoring professionals for their pivotal role and exceptional contributions to advancing the life safety mission.

TMA & SDM Reveal 2024 Monitoring Center Excellence Award Winners

Thu, 18 Apr 2024 13:46:12 -0400

SDM will publish a feature story on this year’s TMA Excellence Awards winners in its August emagazine and online.

2023 TMA Excellence Award Winners

Mon, 28 Aug 2023 00:00:00 -0400

Central stations and the monitoring professionals who work there offer inspiration and exemplary ideas to the security industry, through their knowledge, work and achievements.

2022 TMA Excellence Award Winners Inspire Others

stepanekl@bnpmedia.com (Laura Stepanek) — Fri, 29 Jul 2022 00:00:00 -0400

Central stations and the monitoring professionals who work there offer inspiration and exemplary ideas to the security industry, through their knowledge, work and achievements.

TMA & SDM Announce 2022 Monitoring Center Excellence Award Winners

Wed, 04 May 2022 00:00:00 -0400

The Monitoring Association (TMA) is pleased to announce the winners of its 2022 Excellence Awards. This year’s awards were presented virtually on Monday, April 25 by TMA President Morgan Hertel and the award sponsor, SDM Magazine.

2021 Monitoring Center Excellence Award Winners Approach Challenge With Compassion

Mon, 09 Aug 2021 00:00:00 -0400

Whenever a natural disaster or tragedy strikes, many invoke the words of popular children’s television host Fred Rogers, told to him by his mother: “Look for the helpers. You will always find people who are helping.” For these Monitoring Center Excellence Award Winners, the helpers are in the central station, helping all the time, even when they’re off the clock.

TMA 2020 Monitoring Center Excellence Award Winners

sheinm@bnpmedia.com (Maggie Shein) — Thu, 23 Jul 2020 00:00:00 -0400

This year’s Monitoring Center Excellence Awards looked a bit different than usual. While the awards have historically been announced live at the Electronic Security Expo (ESX) annually held in the summer, due to COVID-19 the in-person awards were canceled, along with ESX.

2020 TMA Monitoring Center Excellence Awards Winners Announced

Wed, 17 Jun 2020 14:42:00 -0400

The Monitoring Association (TMA), along with co-sponsor SDM, unveiled the 2020 Monitoring Center Excellence Award Winners for Monitoring Center of the Year, Manager of the Year, Operator of the Year and Support Person of the Year.

2020 TMA Excellence Awards Finalists Announced

Fri, 12 Jun 2020 17:06:00 -0400

TMA announced the finalists for this year's 2020 Excellence Awards that name the Monitoring Center of the Year, along with the Manager, Operator and Support Person of the Year.

The 14th Annual Monitoring Center Excellence Awards

sheinm@bnpmedia.com (Maggie Shein) — Mon, 05 Aug 2019 00:00:00 -0400

Since 2006, The Monitoring Association (TMA) has been recognizing the top performers in monitoring with its TMA Monitoring Center Excellence Awards (previously called the Central Station Awards). The Excellence Awards, hosted by TMA and co-sponsored by SDM Magazine, recognize exceptional personnel and monitoring centers in the industry (both TMA members and non-members) that are certified by an approved Nationally Recognized Testing Laboratory (NRTL).

2019 TMA Excellence Awards Finalists Announced

Fri, 17 May 2019 11:45:22 -0400

The Monitoring Association (TMA) announced the 12 finalists for the 2019 TMA Excellence Awards.

The 13th annual Monitoring Center Excellence Awards

Wed, 08 Aug 2018 00:00:00 -0400

Everyone has stories. Take this year’s Monitoring Center of the Year recipient and the time the company hired a consultant to make sure management was meeting the needs of the millennial generation.

Excellence Awards Winners Demonstrate Commitment

sheinm@bnpmedia.com (Maggie Shein) — Wed, 03 Aug 2016 00:00:00 -0400

The CSAA Central Station Excellence Awards have been formally recognizing top-notch professionals in the industry for more than a decade.

Talent is Acknowledged & Celebrated With 2014 CSAA Awards

Thu, 14 Aug 2014 00:00:00 -0400

The Ninth Annual CSAA International Central Station Excellence Awards, co-sponsored by SDM and the Central Station Alarm Association, were presented at an awards breakfast during ESX held in Nashville, Tenn., in late June

Everyday Heroes are Honored at Central Station Excellence Awards

Thu, 01 Aug 2013 00:00:00 -0400

The Eighth Annual CSAA International Central Station Excellence Awards were presented at an awards breakfast during ESX in June. The awards are co-sponsored by the Central Station Alarm Association and SDM.

CSAA Presents Central Station Excellence Awards at ESX

Thu, 24 Jun 2010 15:40:00 -0400

There is no other award in the alarm industry that recognizes individuals for the work they do on the front lines with customers than the Central Station Alarm Association’s “Central

CSAA Central Station Excellence Awards: Raising the Bar

Tue, 11 Aug 2009 09:54:00 -0400

Winners of the 2009 CSAA Central Station Excellence Awards join Laura Stepanek (far left), SDM’s editor and the event’s emcee, Steve Doyle (second from right), executive vice president, CSAA, and

CSAA Central Station Excellence Awards: Aiming the Spotlight

Fri, 08 Aug 2008 09:34:00 -0400

Day in and day out central station employees everywhere represent the industry one phone call at a time, one decision at a time, one moment at a time. Each year,