Specialty monitoring alerts customers to changes in critical environments that take those environments out of desired/normal conditions. These changes typically involve temperature, water, humidity, pressure, flow, and power. In order to offer specialty monitoring successfully, experienced dealers and integrators recommend “thinking inside the box.” Think about what else you can tie to your security alarm panel box that will provide more value for your customer and more revenue for you.
“When our sales people walk through a facility, they look around and ask what would happen if this freezer, conveyor belt, or other piece of equipment failed?” says David Bitton, vice president and chief technology officer, Supreme Security Systems, Union N.J. “If you’re selling burglary, access control, fire, and CCTV, you should be selling environmental and industrial process monitoring. Often, customers say they didn’t know we could do that for them.”