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Monitoring Today

ARTICLES

NationWide Digital Helps Dealers Expand

NationWide Digital has been monitoring alarms for more than 30 years.
January 23, 2014

Services the company has in place to help dealers grow/expand their businesses include GSM (AlarmPath, DSC, Honeywell, Telular, DMP); Mobile MASWEB; Spanish-speaking operators on all shifts; funding programs; dealer programs; Videofied video verification; and PERS programs, including cellular PERS for standard and mobile PERS including GSM capability.


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Changes at Acadian Monitoring Services

Acadian Monitoring Services LLC is experiencing significant growth in its monitoring division
January 23, 2014

To accommodate this growth, Acadian has added medical alarm dispatchers, alarm dispatchers and alarm consoles to its Lafayette, La., central station, in addition to moving its Baton Rouge, La., location to a larger facility.


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New Keypads Can Save Dealers Time & Money

Honeywell’s 6100 Series Custom-Alpha and Fixed-Language Display Keypads are fast and easy to install, simple to use and feature a sleek, modern look at excellent price points
January 23, 2014

Honeywell’s 6100 Series Custom-Alpha and Fixed-Language Display Keypads are fast and easy to install, simple to use and feature a sleek, modern look at excellent price points, the company described — making them the go-to-choice for any VISTA installation.


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SentryNet Announces Cruise for 20th Annual Dealer Conference

SentryNet is planning SentryCon, its annual dealer conference for 2015 a little early.
January 23, 2014

The success of the 2011 SentryCon cruise (pictured here) and the outcry of their dealers have swayed them to book cabins and meeting space on the Carnival Elation once again.


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Monitoring Showcases: January 2014

See the full list of companies that offer monitoring services.
January 23, 2014

See the full list of companies that offer monitoring services./p>

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Central Station Monitoring Standards

Underwriters Laboratories explains why UL 1981 and UL 827, standards that cover central station facilities and services, are being updated to reflect the times.
January 23, 2014

UL’s relationship with the alarm industry spans more than 90 years. At the outset, Underwriters Laboratories was asked by both the alarm and insurance industries to develop a means for defining alarm services and uniform performance of equipment.


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Central Station Operator Training

Exciting new monitoring services mean extra training and preparation for the central stations tasked with offering them.
January 23, 2014

There are a lot of new technologies and services entering the security industry that affect monitoring. From apps and smartphones to managed access control, personal emergency response (PERS) and live video monitoring, central stations are tasked with making the technologies a valid industry offering.


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Central Station Software Updates

New functionality and advances in central station scripting, phone systems, reporting and more supports innovative service offerings.
January 23, 2014

Central station automation software is becoming more sophisticated, often adding functionality similar to what has been pioneered in other industries. For example, scripting capability built into new central station software prompts operators to ask the right questions in much the same way that “wizard” functionality helps people use other types of software.


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Driving membership value is top priority for CSAA President Jay Hauhn.

New CSAA President Jay Hauhn

January 23, 2014

I have been involved with the Central Station Alarm Association (CSAA) for approximately seven years and am honored to be named president. The CSAA has a proud history of representing its membership on a wide range of issues that impact the monitoring industry.  


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Central Station Manager Best Practices

Award-winning central station manager Ted Stoler shares keys to the central station kingdom.
January 23, 2014

Ted Stoler, East Central Station manager and assistant vice president for Vector Security, Warrendale, Pa., is the winner of the 2013 CSAA Central Station Excellence Award for Manager of the Year. Stoler has 35 years of security experience under his belt, 19 of which have been spent at Vector.


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Multimedia

Videos

Image Galleries

AiN Group 2014 Live & Learn Conference

AiN (Authorized Integrators Network) Group, now in its 13th year, held its first stand-alone conference in late January at the Sandpearl Resort in Clearwater Beach, Fla. AiN is the managing partner of GE Home and Security Technologies (GEHT), a network of about 200 dealers who are authorized to sell and install GE-branded security systems from Interlogix, as well as sound systems, lighting, home automation, central vacuum, and other technologies from approximately 30 approved vendors.

Podcasts

Diebold Security added more than 30 new national and global commercial customers in 2013. Bill Fitzhenry, vice president of Commercial Sales for North America, Diebold Security, discusses what led to such growth and describes Diebold Security’s strategy going forward.

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Residential Security Options

Which of the following outdoor residential security options are most in demand by your customers right now?
View Results Poll Archive

THE MAGAZINE

SDM Magazine

March 2014

2014 March

In the March 2014 issue of SDM, read the latest in the State of the Market Series- alarm systems. Find out if your website is suitable for your company, also when it's time to make changes to your enterprise. The Statue of Liberty has been reopened to the public and find out what big changes were made while repairs from Hurricane Sandy were made. Also, check out the latest news in the security industry as well as the top apps and websites from leading companies.

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THE SDM STORE

SDM Top Systems Integrators Report
2010 Top Systems Integrators Report
The SDM Top Systems Integrators Report ranks, by total annual revenue, the largest U.S. firms that contract electronic security projects for commercial, industrial, institutional, government, and other non-residential markets.
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