The ADT Corporation, ranked No. 1 on the SDM 100, has filed suit against five dealers for deceptive sales practices and has announced that a U.S. District Court granted ADT’s request for a preliminary injunction against Capital Connect, immediately prohibiting the company and its sales agents from making false sales claims to ADT customers.
Capital Connect is one of five alarm dealers for Monitronics International that ADT recently sued based upon claims that they misled ADT customers into believing the companies were affiliated with ADT or that their alarm systems required upgrading. According to a press release from ADT, the legal actions were filed after hundreds of ADT customers complained over the past year that sales agents tried to swindle them into signing new security system contracts.