Criticom Monitoring Services (CMS), a wholesale alarm monitoring company, went live with ASAP in Richmond, Va., on October 21. “Awareness of ASAP’s very real benefits to PSAPs is spreading,” said Jay Hauhn, executive director of the Central Station Alarm Association (CSAA). “The program gathers momentum with each prestigious national monitoring company that comes on board. Having CMS go live is a big step in the process of implementing this service around the nation.”
Tony Wilson, president of CMS, said, “CMS is now live with its ASAP-to-PSAP adoption. Our hope is that the ASAP program will increase the speed and accuracy of our dispatches.” CMS serves more than 3,500 alarm companies and their 800,000 customers. Their broad range of monitoring services includes response to security, fire, personal emergency response systems, environmental and interactive services such as two-way voice and remote video.