In the last installment of this column, “Who Owns the Customer in a Cloud Model?” (www.SDMmag.com/who-owns-customer-in-cloud-model), I described posing a question to a group of attendees at a cloud partners conference about who owns the client in the cloud — meaning which person and/or organization is strategically invested in assessing a client’s needs, delivering on them, and assuring their success based on their investment.
Recently I attended the Cloud Partners Conference in Boston. It was at this conference that I locked horns with some cloud application providers, distribution and other solution providers over a question that I asked.
Have you ever experienced a moment in time when you said, “Why didn’t I think about that before?” I had one of those moments in an elevator while attending the recent CompTIA ChannelCon conference in Chicago.
I was born one of seven and smack in the middle. However, having a twin brother gave me someone to share the status with. Right behind me was another set of twins and my Mom would always say she got a great ROI on the twin carriage, double cribs and matching outfits that she bought for us. For me, being in the middle was never the best place to be.
On a beautiful fall Sunday I sat down to watch my Patriots take the field when I was startled by a creature scurrying across the floor. My own curiosity and a screech from my wife encouraged me to identify the breach.
It was a beautiful Fall Sunday and after a day of yard work I finally sat down to watch my Patriots take the field. It was at that time when I was startled by a creature scurrying across the floor. My own curiosity and a screech from my wife encouraged me to identify the breach.
I have spent a lot of time traveling the security circuit and educating myself about the threats of cybersecurity. Last month I had the privilege to participate at the PSA Cybersecurity Congress, a collection of industry experts and integrator executives. The event covered a lot of ground, and although I consider myself up on the times, I was pleasantly shocked with the abundance of new knowledge I took away from it. Here are a few thoughts from my integrator ownership seat and panel moderator perspective.
The general outlook across the industry is highly optimistic as dealers and manufacturers ride the wave of integrated technologies and consumer interest to more and more growth. But there are also cautionary notes. Read more about SDM February Issue.