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The SDM 100 Report ranks U.S. companies that earn their revenues from the sale, installation, service and monitoring of electronic security systems — such as intrusion and fire alarm, access control, video surveillance, and related low-voltage systems — to residential and non-residential customers. The primary objective of the report is to measure consumer dollars gained by alarm companies, in order to present an account of the size of the market served by the 100 largest security providers. SDM 100 firms are ranked by their recurring monthly revenue (RMR). The SDM 100 Report has been published since 1991.

2013 SDM 100: P ower Surge
2013 SDM 100: The Rankings
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Wouldn’t it be useful to have more information about each of the 100 firms ranked on the SDM 100 Report? The SDM 100 Directory includes contact names, mailing addresses, telephone numbers, Web site URLs, branch office locations, product buyer names, installation data, revenue sources, and more. The SDM 100 Directory comes in Microsoft Excel format. The cost of the directory is $495. To order, visit the SDM Store or, contact Heidi Fusaro at 630-518-5470 or by e-mail to fusaroh@bnpmedia.com.

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Scott Barrett, president and founder of CWSI, discusses wireless technology advancements in the podcast, “5 Secrets of Wireless Addressable Fire Systems."

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CENTRAL STATION SERVICES

Accurately dispatching alarms is, beyond a doubt, the most critical service a central station provides. After that, the service providing the most value for my company and customers is:

Giving my customers high-quality customer service when they call.

Helping technicians troubleshoot signal transmission issues when setting up accounts.

Providing back office support (database improvements, reports, e-mail/fax alerts, answering billing questions, etc.)

Pushing notifications to customers, such as notifications for signals such as low battery and trouble, service calls, etc.

Offering new managed services (video, access, etc.)

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2013 June

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2010 Top Systems Integrators Report

The SDM Top Systems Integrators Report ranks, by total annual revenue, the largest U.S. firms that contract electronic security projects for commercial, industrial, institutional, government, and other non-residential markets.

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