Articles by Heather Klotz-Young
Challenges — in many forms — have come fast and furious over the last few years. The trend continues in 2013, but so does the alarm industry’s ability to meet and beat the obstacles.
March 15, 2013
For every challenge the alarm industry overcomes, another pops up, almost like a fast and furious game of Whac-A-Mole. “Whack!” The industry beats the advanced mobile phone service (AMPS) technology sunset in 2008.Read More
Despite continuing challenges, there is money to be found in the 2013 video surveillance market.
February 5, 2013
Two tiny acronyms: IT and IP. A3 Communications, Irmo, S.C., is an expert in both. Founded as an information technology (IT) company 20 years ago by chief executive officer (CEO) Joe Thomas, the company added Internet protocol (IP)-based surveillance and access control to its portfolio in 2005.Read More
Many dealer programs are available to security dealers, including account purchasing programs that can help infuse capital into the business. Flexible new options allow dealers to gain capital without sacrificing long-term equity.
February 4, 2013
As 2013 begins, new options for account purchasing via dealer programs can help companies meet financial and operational challenges in the industry. An option that could see a lot of activity in 2013 is the ability to get funding for new accounts without actually selling the contracts — or to sell accounts based on need, rather than selling 100 percent of one’s customer accounts and leaving no equity or recurring monthly revenue (RMR) in the business.Read More
January 25, 2013
Eddie Yamashiro, a technician from Valley Alarm, Sun Valley, Calif., demonstrated all the traits of the “Future Tech” this industry needs to be able to send out to installs. Read More
January 23, 2013
ASG Security, Beltsville, Md., finished 2013 with a flourish — and a focus on RMR — with four acquisitions in December adding $155,000 in recurring monthly revenue (RMR) to its overall total of $530,000 gained in RMR from acquisitions in 2012.Read More
January 17, 2013
ay McLellan, president of HAI by Leviton, is the new chairman of the Executive Board of the Consumer Electronics Association (CEA®).Read More
January 8, 2013
Mexico City Mayor Miguel Angel Mancera says at least three of every 10 violent crimes in Mexico City are committed with toy weapons.Read More
December 13, 2012
Transformation is rarely instantaneous. It generally starts with one small initial change — repeated over and over. For Protection 1, small changes in every area of the company have produced remarkable transformation, resulting in a year deserving of the SDM 2012 Dealer of the Year award.Read More
December 7, 2012
Patty Hartman will be the 2012 recipient of the George A. Weinstock Award for lifetime achievement and service to the security industry. But most notably, Hartman, a former two-term president of CAA, is the first female to receive the award.Read More
Changes in Protection 1’s culture, execution, services and infrastructure — all centered around the customer — have transformed it from a declining company into an innovative, dynamic force.
December 6, 2012
Talk to a Protection 1 employee and there is a palpable energy that radiates outward about their job, the company and the customer. Chicago-based Protection 1, has always contained a deep-rooted love for the customer. But while employees embraced the concept, the execution was missing, as Protection 1 experienced declining growth for seven consecutive years.Read More