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FIELD GUIDE TO MONITORING: Success Stories

May 1, 2007
Honeywell Security’s new iGSM radio.


Honeywell Security Has ‘Tomorrow’s’ Communication Products Ready Today

Less than a year from now, the Federal Communication Commission’s AMPS Sunset Clause deadline officially arrives, along with serious implications for security alarm transmission technology. Without the analog networks, today’s approximately one million fixed devices that use AMPS could hit a giant alarm transmission roadblock.

One popular AMPS alternative, however, is Global System for Mobile (GSM) communication, which is one of the world’s most popular mobile phone standards. According to the GSM Association, more than two billion people globally used GSM phones as of 2006. Transmitting signals through GSM gives security alarms high priority on the cellular network, making it more reliable. Because it’s a wireless technology, the GSM alarm radio also can be a viable backup solution for homes that use traditional phone lines. It’s also an ideal solution for homes without landlines, or households that use Voice over Internet Protocol (VoIP) for their communications.

Some alarm radio manufacturers, such as Honeywell, have introduced GSM radios that offer a second and even third communication path. Honeywell’s GSM radios, for instance, also use Short Message Service (SMS), as well as the Internet as communication paths for added reliability.

Finally, GSM is gaining steam in popularity for its convenience. Its wide bandwidth enables users to control their security systems and receive information through any text-messaging device such as a cell phone or PDA. The technology also offers Web-based remote system control, can notify customers of system events, and features video notification for systems with network cameras.

For more information, visit: www.security.honeywell.com/hsce

With SAI, you are the big fish.

Authorized Dealers Are ‘Big Fish’ to SAI

Whether you’re an authorized dealer or simply having your accounts monitored, SAI’s treats its customers like “big fish.”

Security Associates International’s (SAI) newest services include:
  • Customer Internet Access – Allows customers to see their security system activity. This time-saving security feature provides real-time access to all their security system details 24 hours a day through a secure Internet Web site.

  • SecurityDealerWebsites.com – A leading online marketing group and multimedia design firm, specializing in the security industry, is dedicated to building affordable yet powerful marketing web sites for a dealer’s use.

  • AlarmCommunity.com – An independent online resource dedicated to assisting consumers in locating a professional security dealer in their area.
In 2007, SAI plans to introduce: SMS messaging for system testing, activation and alarm reporting; monitoring for all major brands of cellular communications; co-op marketing program in which SAI shares in the cost of pre-approved promotional efforts; and monitoring for all major brands of IP communications.

SAI’s Authorized Dealer program’s business and funding model ensures extremely competitive multiples, hassle-free payouts and direct and easy access to a team of highly successful security professionals. Plus, SAI is committed to growing an authorized dealer’s business by utilizing proven marketing programs, effective sales recruitment and training, and IT support. The program is built on the belief that the dealers’ success is SAI’s success, treating all dealers — regardless of their size — like a “big fish.”

Dealer services/support include:
  • Wholesale monitoring including video and medical services
  • Product and equipment discounts
  • Billing services
  • My Funding
  • Customer Internet Access
  • WebNet
  • Answering Service
  • 24-hour Subscriber Support Center
For more information, visit: www.sai-inc.com/BigFish

Elisa Resendez is a CSAA-certified data entry clerk who has been employed by UCC for more than nine years.

Tech & Training Keep UCC at the Top of Its Game

Monitoring service provider UCC features a Five Diamond Central Station rating, as well as the most cutting-edge monitoring technologies for your customers’ needs.

At United Central Control Inc. (UCC) our customers’ complete satisfaction is our No. 1 priority. UCC provides the best service and cutting-edge technology to keep security professionals at the top of their field. UCC has been in business for 25 years and recently moved into a state-of-the-art 14,000-square-foot facility. One hundred percent of UCC’s central station operators are certified by the CSAA Central Station Operator Level I online course, earning UCC the CSAA Five Diamond Central Station rating. UCC’s operators are the best in the business and represent our customers very well to their clients.

UCC offers a wide array of monitoring services, including video monitoring, access control monitoring, IP monitoring, cellular backup, elevator monitoring, medical alert response, and can accommodate many services that will be beneficial to dealers’ residential and commercial customers. We take pride in our personal relationships with our dealers – and UCC provides personalized service and support to help grow your company.

Please call (888) TEAM.UCC or go to www.teamucc.com for more information. We are ready to serve you.

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