COPS Monitoring announced that one of their dispatch team members, Dorjan Engram, has been recognized as the Integration Association of Florida’s (IAF) Operator of the Year. According to IAF, the award acknowledges Engram’s exceptional dedication, outstanding performance, and unwavering commitment to the safety and well-being of the dealers, customers and communities that COPS serves.
The IAF recognizes outstanding individuals and organizations who demonstrate exceptional contributions, dedication, and innovation in electronic security, fire safety, automation and life safety, according to the announcement. This year, Engram has been recognized as the 2023 IAF Central Station Operator of the Year for his exceptional professionalism and expertise in managing emergency situations and alarm response.