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Keeping video surveillance systems up and running can be challenging — in large part because not everything needed to keep the camera functioning properly is under the control of the …
False alarms have long troubled video monitoring stations. With stations in Lafayette and Baton Rouge, La. and Chicago, Ill., Acadian Monitoring Services did better than most in the industry, estimating …
It has been a long and arduous year since the U.S. Department of Health and Human Services, on January 31, 2020, issued its declaration of a public health emergency related …
Jacqueline Brogan, central station manager at Alarm Detection Systems in Aurora, Ill., is The Monitoring Association’s 2020 Central Station Manager of the Year for her work in leading a team …
When SDM put out its inaugural issue in January, 1971, the security industry as we know it today did not exist. There were no trade shows, no systems integrators, no …
To say 2020 was a bit of a roller coaster ride is perhaps an understatement. At this time last year, most security integrators anticipated a strong 2020, only to be …
Communication — both with end users and emergency personnel — has always been an essential part of any monitoring business. The methods through which monitoring centers communicate, though, have become …