American Response Center (ARC), Euclid, Ohio, has installed several manufacturers’ computer systems, software, receiver line cards, receivers and network interfaces throughout 2005, in an effort to provide reliable Internet monitoring services to its customers. The company has been working with AlarmNet, NetworX, Bosch and Guardian Mobile Monitoring Systems, to name a few that offer Internet monitoring products, in response to problems ARC has seen with systems transmitting alarm signals over the Internet.
“We had a dealer meeting this year and last year and the biggest thrust was problems coming up with VoIP [Voice over Internet Protocol],†said Jim Osborne, president of the third party monitoring company.