The registration, awarded by QMI, a North American management systems registrar, certifies that the company has implemented and maintains a quality management system for the design, manufacture and test of electronic assemblies and systems used within the life safety, facility communication and security industries.
In addition to focusing on quality organizational practices, the ISO 9001 registration also certifies that Wheelock follows a dedicated process-oriented approach that places a strong emphasis on customer satisfaction. This includes the reduction and elimination of system redundancies; development of a system better supported by management; streamlining of document control processes; improvement of product transportation efficiencies; and implementation of the highest levels of globally recognized management system standards.