Insider News & Business: July 2012
In this issue:
At the close of 2011 fiscal year, SDM reported on an apparent decrease in merger and acquisition (M&A) activity for security dealers and integrators. At the time, however, several industry consultants predicted that the volume of small-to-medium acquisitions would increase significantly in 2012. The end of the second quarter has seen that prediction come true — in spades. Three dealers in the top half of the SDM 100 completed very strategic acquisitions recently, each following a different growth strategy but all presenting a revitalized M&A landscape.
AFA Protective Systems Inc., Syosset, N.Y., ranked No. 21 in the SDM 100, acquired the alarm business assets of Sera Security Inc., Southampton, Pa. Among the assets purchased are approximately 1,200 accounts representing $51,000 in recurring monthly revenue (RMR). That RMR consists primarily of commercial fire alarm monitoring, and maintenance and inspection services in the Philadelphia/southern New Jersey marketplace.
Robert Kleinman, chief executive officer of AFA, added that the type of accounts acquired (60/40 commercial/residential split) are consistent with the type of services traditionally provided by AFA. “This is a synergistic acquisition that we will be able to maximize by monitoring Sera’s accounts in-house at AFA’s own central station thereby eliminating previously existing third-party monitoring costs,” Kleinman said.
The acquisition enhances AFA’s presence in southern New Jersey as well as providing the company with a legitimate entry back into the Philadelphia market, Kleinman continued. “The Philadelphia market is one where AFA maintained its own office until the early 1980s and then sold it. We have tried servicing it through our Mount Laurel office but have had minimal success to date. The Sera acquisition re-establishes AFA’s presence in Philadelphia and comes with employees with decades of experience there in all facets of the business.”
Alarm Detection Systems Inc., Aurora, Ill., ranked No. 22 in the SDM 100, acquired Norshore Alarm Company Inc., a privately-owned residential and commercial security business located in Libertyville, Ill. This merger expanded the footprint of Alarm Detection Systems in northern Illinois and brought a whole spectrum of advanced services — such as mobile device controls for security systems, online services, managed access and remote viewing of video, among others — to its growing customer base.
According to Terence Olah, vice president and chief financial officer of Alarm Detections Systems, this acquisition brought the company more than 2,000 accounts and nearly $80,000 of RMR, all with customers well within its existing service area and a balanced residential/commercial base.
Norshore’s present location in Libertyville will remain open and six of Norshore’s employees joined Alarm Detection Systems. Olah added, “We are progressing very well with the transition. Ken Hohs [owner of Norshore] has personally been very active in introducing our team to many of his customers and business relationships. Meeting with the customers has continued to reinforce how well he ran his business.”
Doyle Security Systems Inc., Rochester, N.Y., ranked No. 44 in the SDM 100, acquired two residential and commercial security businesses in Albany, N.Y., where the company recently began operating. According to Doyle, the acquisition of JMS Alarms and LPE Security & Fire Alarm Systems reflects Doyle’s interest in expanding its current geographic base in Buffalo, Rochester, Syracuse and Erie, Pa. into the Capital District of New York state including Albany, Rensselaer, Saratoga, and Schenectady.
John Doyle, president and chief executive officer of Doyle Security, told SDM, “We’re very excited about opening a new office in Albany and getting together with these two other companies. Both are a great fit for us [as far as] customer base and each is very strong. Putting it all together is just a great starting point for our office there.”
For extended coverage of each of these acquisitions, visit www.sdmmag.com. — By Sabrina Gasulla, Associate Editor
Honeywell, Melville, N.Y., arrived at the one million subscribers milestone for GSM alarm radios. The radios are used to transmit signals to central monitoring stations. According to Honeywell, this trend is indicative of consumers choosing digital communications technology for its ability to provide unique services that have redefined the modern-day security system.
“GSM technology was originally introduced as an alternative to standard, analog phone lines that were rapidly starting to be phased out of our homes and unreliable VoIP systems, but now it’s far more than an alternative — it’s easily a preferred choice,” said Gordon Hope, general manager of Honeywell’s AlarmNet communications network.
The security industry, accustomed to competitive head butting and aggressive marketing, recently got a gander of a less frequently used strategy. Mason Monitoring, Kings Park, N.Y., recently e-mailed marketing messages to dealers that specifically named competitors such as Rapid Response of Syracuse, N.Y. and C.O.P.S. Monitoring of Williamstown, N.J. In a campaign to attract dealers and installers to its wholesale alarm monitoring business, Mason pitched a $2 per account deal while also offering “two years of free central station monitoring on any basic digital account switched to Mason” from one of the named companies, during a set signup time.
Using low pricing as an attraction to switch partners, among other follow-up factors, is nothing new in any industry. But naming particular company names, not surprisingly, did not sit well with some.
“There’s been a lot of reaction,” said Mark Matlock, senior vice president of United Central Control of San Antonio, Texas. “Shock. Utter disbelief.” Specifically targeting competitors by name was “unnecessary,” he contended.
While not shying away from the campaign, Mason central station manager, Mike Cannatella, heard the blowback from some wholesale alarm monitoring firms. His aim is to “differentiate. We are not static. We are very, very aggressive in marketing, though it’s not a dig against anyone or a personal attack. We try different things. Sometimes things work and some things don’t work.”
But does the Mason Monitoring deal work for dealers and, in a more all-encompassing way, does focusing on price — on low price — work for dealers as they choose a central station partner, no matter who it is?
Well, the owner of a security dealer company based in Texas — a Mason customer after a careful evaluation, he said — considered such factors as “length of time in the business, their standing behind their service, solid references and equipment for redundancy. I believe, when I reviewed them, they were down for minutes one time in four years.”
When it comes to pricing, the dealer said Mason “came in at just about the same rate as others” he looked at.
Matlock had a different take.
“First, dealers should equate [Mason’s name-the-names approach] to your own businesses,” he commented. On the advertised low per-account pricing, “There has to be a way they get to that price. How does a firm do that? Beyond the basics, you charge above the market for other services.”
Going beyond the current contentions among some wholesale alarm monitoring businesses, security dealers that do not perform their own in-house monitoring seem to consistently evaluate a central station less frequently, because of the cost and hassle of potential switching. But when there is an evaluation, dealers report looking at a number of sources while comparing a number of factors, with pricing often coming lower in a list of priorities.
According to Robert Michel of Valley Alarm, Sun Valley, Calif., “The reality is that the most important element is customer service of the big three: equipment, accurately dispatch, and good customer service. Any one of them is a disqualifier. Pricing is way down the list.”
Richard Haig of Haig Service Corporation, Green Brook, N.J., commented, “Going to the bottom line is not that important. That often is the largest segment of revenue but not the most profitable.” Haig views the dealer and central station as a team effort. “When the service screws up, they are a member of the family that you don’t see but your customer does. By far, our central station has many more touch points than I do. They have the most contact, the most influence.” Is this the place where you want to base things “on who can do it the cheapest?” he contended.
Haig believes that cut-rate pricing may be most attractive to low-volume installers “shopping for 50 or 100 accounts.” While handling big and small clients, Mason’s Cannatella pointed out, “Smaller companies [coming to us] don’t get lost in the shuffle.”
No doubt, Mason Monitoring’s pricing strategy and its in-your-competitor’s-face email campaigns shined a light on the relationship between a wholesale alarm monitoring firm and its dealer and installer partners. It is very much less likely that the Mason approach will trigger a price war.
But it all has triggered another surprising action.
Mason Monitoring had been using Masonic Lodge symbols on its website and in certain marketing materials. Earlier this year, Richard Bateman, general manager of the Grand Lodge of Free and Accepted Masons of the State of New York, asked the district attorney of Suffolk County, New York, to act on what Bateman contended was violation of state law that prohibits use of the symbols on business cards or advertisements without the lodge’s express permission.
In mid-June, the symbols were wiped from the Mason website. — By Bill Zalud, Contributing Writer
The Security Industry Association (SIA) said goodbye to its Alexandria office on Slaters Lane after 12 years. In June, SIA relocated to its new headquarters at 8405 Colesville Rd., Suite 500, Silver Spring, Md. 20910-6343. The main office number is 301-804-4700.
According to SIA’s Jay Hauhn, SIA’s growing membership and the association’s own growth and evolution required expanding to a new headquarters that could better support the needs of the organization, including infrastructure upgrades and further room for growth.
Making the move from Alexandria to Silver Spring was decided based on several factors including cost, access and convenience.
The new offices also offer more meeting space for visiting members and better access to affordable accommodations, dining and other area attractions.
Last year, Ackerman moved to a new headquarters to accommodate its rapid growth. At the time, then-chief-executive-officer, Jim Callahan, told SDM, “We’ve made a concentrated effort to grow the size of the company.” (“Ackerman Outgrows Headquarters,” page 17, Sept., 2011 SDM)
The company recently reported that Ackerman doubled in size between 2007 and 2012, with $2 million in recurring monthly revenue, largely under the leadership of newly appointed president, Jim Callahan.
Callahan’s new appointment as president, he said, reflects the latest step in executing a succession plan that has been in place at the company for some time. “I’ll continue with the day-to-day running of the company. But in addition to that I’ll be even more involved in strategic planning, additional board interaction and direction. And I’ll be involved more heavily with strategic banking and other financial relationships we have here at the company,” Callahan added.
Another part of that plan was Ackerman’s expansion into the Washington D.C. market. After 26 months in the D.C. metro area — the two-year anniversary was this May — Ackerman currently has more than 9,000 clients there and a branch with 29 employees — grown from an initial nine.
“The entry into D.C. was our way of demonstrating that our business model would be scalable and serve us well in future markets and our growth campaign. We looked at D.C. for several reasons. Number one, I’m from there. I spent a good portion of my life in Maryland. And we looked at the demographics and the density of the area.” Callahan added that a mixture of high incomes, high population density and high transition rates due to changes in government every two and four years, made the D.C. market very attractive to Ackerman. “We felt that would work well for the model we utilize,” he continued. “And it turned out that a strategy we thought would be successful has been extremely successful in that marketplace.”
Callahan re-stated his goal to see Ackerman in the top 20 of the SDM 100 within four years as well as to double its RMR by 2016. Ackerman’s continuing expansion efforts focus on organic growth, Callahan said, though Ackerman did gain roughly $9,000 in RMR in D.C. through an acquisition. — By Sabrina Gasulla, Associate Editor
With a new IQ certification campaign underway, the IQ board of directors met in May to approve the recertification of Security Systems of America of Pittsburgh, Pa.; Central Monitoring & Dispatch of Pittsburgh, Pa.; Avantguard Monitoring Centers of Ogden, Utah; Amherst Alarm of Amherst, N.Y.; Dyck Security Service Inc. of Port Huron, Mich.; Cen-Signal (SSC Services Inc.) of Columbus, Ga.; Rapid Response Monitoring Services Inc. of Syracuse, N.Y.; Alarm 2000 of Cardiff, Calif.; Shenandoah Valley Security, LLC of Waynesboro, Va.; and Deiter Bros Fuel Co., dba 4 Season’s Security of Bethlehem, Pa.
In addition, the board approved Dynamark Monitoring of Hagerstown, Md, which became IQ Certified for the first time.
“Dynamark became UL Certified, a 5 Diamond Central Station and the next logical step was IQ Certification,” said Keith Godsey, vice president of Dynamark. “IQ has become the gold standard in the industry and synonymous with quality. That’s what we want for Dynamark. In addition, some of our new dealers are IQ Certified and since the requisite is to be monitored by an IQ Certified central station, we did it to insure consistent quality.”
To ensure that these companies continue to meet the IQ Certification standards, they must annually demonstrate they meet the IQ Certification guidelines.
IQ Certification is an installation quality certification program for security alarm systems. For information, visit www.iqcertification.org.
Employees of SDA Security, San Diego, spent their Cinco de Mayo helping 60 elderly home owners throughout San Diego County.
The company states that the need for interventions like the Cinco de Mayo Smoke Detector Day are substantiated by an alarming statistic: according to the U.S. Fire Administration, there are nearly 1,000 elderly deaths due to fire every year. The Burn Institute provided SDA volunteers with all the necessary equipment, smoke alarms and batteries, along with a mapped route for each group of volunteers.
For each residence, the teams installed one smoke detector per bedroom, and another in a common area, also placing one carbon monoxide detector per floor of each home. SDA employees and volunteers also added a total of 75 lithium batteries with a 10-year lifespan to any already installed smoke detectors, helping to prevent injury resulting from falls that often occur when elderly homeowners climb high ladders to replace beeping batteries.
“It’s great seeing SDA give back to the community,”said Mike Ferreira, senior sales representative and 25-year SDA employee. “As a company we have been serving Southern California for over 80 years, but this type of service is very rewarding. Three of the six homes my group went to did not have a single smoke detector installed. That is a scary statistic. I feel like we may have really saved someone’s life.”
The Burn Institute administers the Smoke Detector Day program solely through the efforts of volunteers. The Burn Institute holds a Smoke Detector Day the first Saturday of every month, provided there are sufficient volunteers.
PSA-TEC 2012, a training and trade show event organized by PSA Security Network, was held May 14 to 18 at the Westin Westminster in Westminster, Colo. At the show, several discussions and themes came up repeatedly, marking some of the biggest integrator concerns. Principal among them was how to remain competitive while taking on the added risk of new services in order to achieve more pronounced growth than the systems integration industry has seen in recent years.
Keynote speaker Dean Meyer, executive vice president of the Buildings Business of Schneider Electric, Palatine, Ill., gave insight into some of the challenges that Pelco by Schneider went through post-acquisition and how the brand will continue to focus on IP, with 2012 marking the first year where IP sales will surpass analog sales. The theme of the keynote, which reverberated throughout five days of discussion panels, networking events and vendor spotlights, was “The Future of the Independent Security Integrator.” Meyer addressed some of the top trends changing the way integrators do business today and in a not-too-far-away future. He stressed that it’s more important than ever find key partners as physical security turns greener, smarter and simpler and it converges with logical security.
The increase in attendance alone, with more than 800 registered attendees this year, demonstrated the integrator community is massively gaining interest in training and networking. As Bill Bozeman, president and chief executive officer of PSA, noted in his opening remarks, the role of the security integrator is changing significantly. While there always will be a need for systems integrators, finding where they fit in a changing industry is key.
The conference portion featured speakers from various sectors of the industry. Some highlights included a session on how a co-op can become a key part of an integrator’s team, presented by Evan Hackel, president of Ingage Consulting, Woburn, Mass.; and a panel on mergers and acquisitions (M&A) that predicted a busier M&A year in 2012 and integrator-specific valuation considerations.
Attendees had the opportunity to take certifications courses from AMAG, UTC, Bosch, Pelco, Exacq and Arecont. PSA-TEC offered ASIS Physical Security Professional, ASIS, BICSI and Cisco industry certifications among others.
PSA held its signature Jam Session on Tuesday night, where attendees and vendors showed off their musical talent on stage and all took some time to chat and network with peers.
More than 50 exhibitors, including SDM, filled the Westin Westminster’s conference hall for the trade show portion of the conference. The day closed with the Gold Sponsors Hospitality suites, showcasing some of PSA’s strong partners. — By Sabrina Gasulla, Associate Editor
The Mircom Group of Companies, Vaughan, Ontario, acquired Signalink Technologies Inc., located in Kelowna, B.C. Signalink operations will continue in Kelowna and its products will be branded under Signalink, member of the Mircom Group of Companies.
Signalink is a Canadian company founded in 1999 and, according to the company, is North America’s only manufacturer of UL/ULC listed, wire-free, fire alarm notification and audibility upgrade systems featuring power line communications. Signalink’s platform is designed to provide building owners with a cost-effective alternative to audibility retrofit and modernize their facility’s control infrastructure. The first product line, called Fire-Link®, is a fire signaling system targeting high-rise and multi-unit residential buildings (MURBs).
Signalink’s Fire-Link II system utilizes technology that communicates through the building’s existing AC electrical wires, minimizing installation labor and upgrading costs generally associated with a fire alarm audibility upgrade. Signalink and its distributors have implemented thousands of successful installations throughout Canada and the United States, the companies stated.
“Signalink and Mircom have had a long association and this acquisition expands Mircom’s proprietary product offering in audibility solutions for fire safety. We are excited about the opportunity to continue marketing this unique product family throughout North America,” stated Mark Falbo, president of the Mircom Group.
The Mircom Group (www.mircomgroup.com) is a North American independent designer, manufacturer and distributor of advanced fire detection and alarm, voice evacuation and communication systems, and controlled access and security solutions, serving the global marketplace for more than 20 years. MGC™ owns the Mircom™, Secutron™, and Summit™ branded line of products.
SentryNet, Memphis, Tenn., has several milestones to celebrate in 2012. Along with celebrating 25 years in business and a brand new headquarters and central station in Memphis, the company hosted one of its most successful dealer conferences. SentryCon was held April 24 to 26 at the Marriott Hotel in Memphis, Tenn.
More than 200 attendees representing more than 100 dealer companies came together in Memphis to check out the new SentryNet facilities, attend educational sessions, earn CEUs, and get to know their central station’s new thrilling hometown.
“Over the past six or seven years we’ve seen a steady increase in attendance. And this year the combination of the new building, the new central station, SentryNet’s 25th anniversary and the program had our attendance shoot up,” commented Michael Joseph, SentryNet’s vice president of operations.
The theme of the program this year was business development. Among the session highlights were presentations by Ron Walters from SIAC, Dean Mason, communication product manager for Honeywell and David Morgan of Security Dealer Marketing.
In true SentryNet style, the assembly adjourned for a night on the town. “We took the gang down to Beale Street, which happens to be motorcycle night on Beale Street!” Joseph shared. “We had BB Kings closed for our party. So we had great entertainment and the fun out on the street.”
SentryNet also announced continued development of apps — an Android app is now available in addition to iPhone, and a BlackBerry app will follow shortly. The company shared how its improved customer service department at the new facility has improved flexibility. And finally, the company dedicated the fourth floor of the new facility as an “industry space” for vendors and associations to use for training and meetings, taking advantage of Memphis’ central location and allowing SentryNet to give back to the industry, Joseph said.
For more on SentryNet’s new facility and 25th anniversary, visit www.sdmmag.com. — By Sabrina Gasulla, Associate Editor
Two alarm industry veterans were honored for their dedication, service and contribution to the industry and the customers it protects with the Security Industry Alarm Coalition’s (SIAC) 2012 William N. Moody Award. Mel Mahler, chairman and chief executive officer for ADS Security in Nashville, Tenn., and Maria Malice, vice president Special Projects at C.O.P.S. Monitoring in Scottsdale, Ariz., received the award on June 26, 2012 at the ESX Electronic Security EXPO Icebreaker Luncheon in Nashville. The William N. Moody Award, established in 2004, recognizes those who embody Moody’s dedication to alarm management issues.
Mahler was a charter board member of SIAC and presently serves as SIAC’s co-chairman and treasurer overseeing its day-to-day operations, raising money and promoting SIAC within the industry.
As president of the Arizona Alarm Association, Malice worked in Avondale, Ariz. to reverse the city’s plan to charge alarm companies for false alarms.
The Custom Electronic Design and Installation Association (CEDIA), Indianapolis, announced new additions and changes to this year’s CEDIA EXPO, to be held Sept. 5 to 8 at the Indiana Convention Center in Indianapolis. The new offerings provide electronic systems contractors (ESCs) with access to the information they need to remain relevant in the rapidly diversifying industry, with a strong focus on both business and technical education, CEDIA said in a press release.
This year’s expo adds more opportunities for peer-to-peer business discussion with the introduction of two roundtable series. One roundtable series will be broken out into small and mid-size business owner discussions. These moderated sessions will give ESCs an opportunity to discuss common concerns in a non-competitive environment. The second roundtable series will offer six different topics that ESCs identified as “hot topics” such as HDMI, hiring sales staff, and retrofit technologies.
CEDIA also expanded technical education offerings centered around IP and networking. Three new advanced IP and networking courses were added to the roster. Lab space was expanded and a total of eight half-day courses will be available, each of which will be offered twice in addition to a full-day workshop.
In addition, CEDIA created a new Networking and IP credential. The CEDIA Residential Networking Specialist credential tests the technical body of knowledge expected for an individual with approximately two years of networking experience in the residential field. Additional information on this new credential can be found at www.cedia.org/RNScred.
The CEDIA EXPO 2012 will also feature a Future Technology Pavilion showcasing technology solutions that will be integrated to create the next generation of the smart home, the fully intuitive home, set to arrive in the next four years. This year’s Future Technology Pavilion will showcase four distinct areas representing health, work, eat and play. Savant, the overall sponsor of the Future Technology Pavilion, will bring a new level of integration, distributed AV, and energy management to the table.
SDM Magazine is sponsoring a Security Solutions Area at the Expo, designed to showcase the security products and solutions ESCs can add to their offerings.
Registration for CEDIA EXPO 2012 is open at www.cedia.org/expo. For more information, visit www.cedia.org/expo or call (800) 669-5329.
As vice president EMEA, Cees Poortman has taken the reins of the Milestone Systems sales organization covering the European, Middle Eastern and African countries. Poortman has 23 years of experience in the software industry and building multi-tier international organizations.
In a parallel role as vice president Americas at Milestone Systems, Tim Palmquist is now responsible for the Milestone business generated throughout the North and South American countries. He was promoted from his position as VP Sales Operations and has been with Milestone since 2007.
Termark Technical Institute, Coral Springs, Fla., has a rich history, beginning in the early days of training and licensing requirements in the United States. Nevertheless, the institute’s modus operandi calls for constant renewal and looking to the future in the training it offers.
Termark Technical Institute started as an outgrowth of Termark Security Systems founded in Middletown, Pa. in 1974. The company relocated to Florida in 1979 as a result of the Three Mile Island Nuclear accident.
“The training business commenced in 1995 as a new business opportunity as a result of a new law in Florida requiring burglar alarm installers, technicians and sales representatives to receive background investigation and fingerprinting plus rudimentary training in burglar alarm technology, basic electricity, false alarm reduction, etc.,” shared Terry Mrakovich, school administrator at Termark Technical Institute. Incidentally, the name Termark is made up of parts of Mrakovich’s first and last name.
“Since Termark Tech was the only alternative to the Alarm Association of Florida at the time and many alarm companies were not members of the AAF, we had hundreds if not thousands of alarm company employees to train in a very short period of time,” Mrakovich continued. ”In 1998, the state of Florida modified the law to include fire alarm installers, technicians and sales representatives. By 1999, we found our training business to be our primary effort and sold off our multi-state installing company to Adelphia Security.”
Today, Termark Technical Institute’s training takes place in the company’s Coral Springs headquarters, its branch operations in Harrisburg, Pa., and Cheyenne, Wyo., and online. The company revises its curriculum each quarter to keep up with the industry. Termark is also certified and/or approved by The Fiber Optics Association; ETA International Inc.; IACET; NICET; and other professional/certification organizations. It is authorized to administer examinations for both F.C.C. and ETA certifications.
“I have seen a dramatic change in the security industry over the past 30-plus years,” Mrakovich commented. He believes the key differentiator for his company is, “staying current with technology in our training.”
The best-selling courses for Termark are its online versions of NICET Fire Alarm and Video Surveillance courses, Mrakovich noted. “Many of our students are in the military and stationed outside the continental United States,” he added. “They hunger for knowledge to expand their skills and our online courses give them the opportunity to learn at their own pace and at times when many of us would be sleeping.”
As part of its ever-developing array of courses, this year Termark expects to roll out a NICET Fire Alarm level IV course online. — By Sabrina Gasulla, Associate Editor.
The Electronic Security Association (ESA), Irving, Texas, announced that Axis Communications pledged its support as a Silver-level Executive Strategic Partner (ESP) for 2012.
“Axis’ number one goal as a company is to drive the shift from analog to digital surveillance and pave the way for a safer world through technology,” said Steve Surfaro, security industry liaison, Axis Communications Inc. “We are truly proud and excited to be an ESA Executive Strategic Partner and look forward to mutual success and collaboration with ESA, ESX and CSAA member system integrators, security resellers and solution providers to make this goal a reality.”
Tri-Ed / Northern Video Distribution, Woodbury, N.Y., welcomed industry veteran Darrell Suitt as new business development manager covering Los Angeles and Orange County. Suitt has served the security sector for more than 22 years and has experience working for several major CCTV manufacturers. He covers Tri-Ed / Northern Video’s Garden Grove, Burbank and the North Hills branches.
John O’Leary was recently hired as northeast regional sales manager at Secura Key, Chatsworth, Calif. In his new position, O’Leary is responsible for access control sales in the northeast United States, and he is responsible for building relationships in the distribution channel.
Protection 1, Romeoville, Ill., named Tim Trauscht its new Chicago and Milwaukee district manager. Trauscht has more than 30 years of experience in the securityindustry working for some of the largest alarm companies and has extensive knowledge of sales, installation and service.
NAVCO Security, headquartered in Anaheim, Calif., a privately held, national security system integrator with more than 40 years experience, was inadvertently listed as NAPCO in the Integration Intelligence column, “The Wonderful World of Cloud Surveillance,” (SDM, June 2012, p. 50). SDM regrets the error.
Alan Forman, president of Altronix Corporation, Brooklyn, N.Y., a manufacturer of low-voltage power supplies and peripherals for the electronic security industry, was misspelled as Alan Foreman in the Technology Solutions and Skills lead article, “Transmission Solution ‘Bridges’ Analog With IP” (SDM, June 2012, p. 105). SDM regrets the error.