Matrix Systems, Miamisburg, Ohio, an access control and security solutions provider, recently announced plans to implement new strategies to increase efficiency in manufacturing and R&D, and to further improve customer service. With demand for Matrix Systems’ access control and security management solutions growing at a rapid pace, the company stated, the incorporation of Lean processes throughout its business structure ensures continued growth and success, it said.
Matrix Systems launched the Lean initiative with a company-wide training that included all employees, followed immediately by a Value Stream Mapping exercise to improve customer proposal accuracy and lead time. A paradigm shift has taken place at the more than 30-year-old company, moving from traditional manufacturing practices to a culture that embraces continuous improvement to realize tangible benefit at all levels of its business. The Lean process is being applied to data sharing and work flows throughout the sales, finance and manufacturing divisions within the Matrix organization.
“Our goal is to continue to put our customers first and to improve quality, efficiency and value by using Lean as the foundation for the company,” said Holly Tsourides, CEO at Matrix Systems. “The various Lean methods will touch every aspect of our business to improve responsiveness and increase throughput, while the overall strategy will spearhead development of a set of common tools and language to successfully accomplish our growth objectives.”
Matrix Systems’ offerings cover a range of open-architecture products including what it describes as the robust, fully scalable Frontier™ access control solution, as well as biometrics, video management and visitor administration. Matrix Systems serves transportation, commercial, education, government, healthcare and industrial markets.