Red Hawk Integrates NCR Interactive Tellers for South Shore, Mass. Bank
Red Hawk Fire & Security LLC, a provider of fire, life safety and security services announced the successful integration of NCR Interactive Tellers at the new South Shore Bank Financial Center in Hingham, Massachusetts.
With interactive video software from NCR, South Shore Bank customers can bank with a live video teller and conduct up to 95 percent of typical teller transactions, extending its capabilities far beyond that of today’s ATMs. Interactive Teller allows a live teller to take remote control of the device while engaging the customer over two-way video, providing a personalized experience. Video collaboration and transaction processing can both reduce operating costs by centralizing tellers across multiple branches, while still connecting customers and tellers in a face to face, highly personal engagement.