How Wholesale Central Stations Are Evolving to Be Future-Ready
A wide range of new monitoring services hits the market as wholesale central stations rethink their role in the industry in light of newer technologies.
Innovation is the name of the game for central stations that offer monitoring on a wholesale basis. SDM checked in recently with several wholesale central stations, which impressed us with the variety and creativity of the new monitoring services they have introduced in the past year. These central stations are taking a big picture view as they rethink their processes with an eye towards supporting future industry growth.
On the services side, new offerings that leverage global position system (GPS) technology are one important trend. Several central station executives we spoke with say they are seeing strong growth in mobile personal emergency response system (mPERS) capability. Christopher Baskin, CEO of Los Angeles-based American Two-Way, notes double-digit annual growth for mobile PERS services. And at Kansas City, Mo.-based Alarm Central LLC, the rise of mobile PERS is driving significant operational changes.