HID Global announced that 85-year-old fire protection provider RAEL Automatic Sprinkler Company and integrator Automated Decision have deployed HID Trusted Tag Services at one of Manhattan’s most iconic skyscrapers. The combined solutions help secure, digitize, automate and streamline inspection and maintenance of the building’s massive fire and safety sprinkler system.
“HID Trusted Tag Services are a real competitive differentiator for us when we bid for projects now,” said David Israel, president, RAEL Automatic Sprinkler Company. “We plan to deploy it in other noteworthy buildings and we’re exploring using it for other mission-critical equipment we inspect and repair as well.”
HID Trusted Tag Services empower robust Internet of Things (IoT) applications by attaching unique and trusted identities to virtually any object that can be read by mobile devices. Smartphones and other devices can then be used for innovative use cases, without compromising the privacy of end users.
The RAEL solution incorporates HID Trusted Tag Services into Automated Decisions’ work order management system and mobile inspection app. The deployment includes HID’s trusted and tamper-evident NFC tag using dual NFC and QR code technology; unique cryptographic authentication and a unique QR code placed on every component of the RAEL sprinklers. After authenticating to HID’s cloud authentication service, RAEL technicians move through the building, tapping each applied tag with their mobile devices to authenticate upon completion of their component inspection or repair.
Each individual tap generates an encrypted code appended to a URL to provide proof of presence. This process confirms the technician was physically at the site and conducted the required sprinkler inspections and repairs. “Proof of presence was critical for us,” Israel said, “as property managers are now expected to deliver a much higher level of compliance reporting.”
The solution also logs the user, tap time and date into the Automated Decisions work order management platform. Mobile online access provides inspectors with service request maintenance records, sprinkler part specifications, diagrams and photographs.
In addition to providing peace of mind to RAEL and their property management clients, RAEL also reported the combined HID and Automated Decisions solution has enabled faster, more efficient inspections and repairs, improved first-time fix rates and fewer repeat visits.