There are two major trends that I have been following that will have dramatic effects on our industry.
The first is the explosive growth of do-it-yourself (DIY) alarm and video surveillance systems and the great numbers of potential alarm company clients who are taking the double-sided tape path to their “security” systems. The
lower-end residential and commercial security, surveillance and monitoring markets will evaporate in the next few years and companies who rely on these accounts for RMR will feel the sting. And while we don’t like this development, there’s nothing to stop it. The blacksmith cursed them when the first Model Ts rolled down the street in the beginning of the 20th century. Where is the blacksmith now?