Monitoring today doesn’t mean what it did a few short years ago. There are many more types of monitoring than ever before, but unfortunately, doing more — often by use of the internet, cloud or other means of porting into a client’s network — brings significant risk, both to the client and to the monitoring center itself.
In this year’s cover story, “Cyber & Network Security for Central Stations,” author Deborah O’Mara explores the various techniques central stations are employing to keep their facilities safe — both from a technology and training standpoint. “Cyber security for the central station is an expensive endeavor that requires continuous process improvement to proactively identify threats that are continually changing with the rising sophistication of hackers or those with malicious intent,” she writes. Read more beginning on page 10.