Monitoring the health of a business customer’s network helps ensure devices function properly. It also can simplify maintenance and may even generate recurring monthly revenue.
Business customers’ security systems, particularly video systems, increasingly rely on networked connectivity. One sometimes overlooked benefit of networked systems is that the network can be used to essentially monitor itself and to report problems to the security dealer/integrator. By enabling network self-monitoring, dealers and integrators can help ensure that any problems are promptly addressed and can even generate recurring monthly revenue — a win/win for the dealer/integrator and for the customer.
We talked with several dealers and integrators about their network health monitoring capabilities.