SDM 2019 Dealer of the Year: CPI Security of Charlotte, NC
CPI Security has found that doing all functions in-house is the key to providing a first-class employee experience, staying on top of the latest technologies and keeping customers happy and engaged — all of which drive growth.
From its humble beginnings in a Toyota Corolla, CPI Security — originally Crime Prevention Inc. — has operated with a singular focus. As founder and CEO Ken Gill says, “Dad told me a long time ago if I take care of my employees, the employees will take care of the customers.” That, combined with a drive to always move forward and keep the customer experience top of mind, has served Gill and his company well.
In fact, this isn’t the first time CPI was named SDM Dealer of the Year: Their first award was in 2000, just nine years after the company’s official founding. From its beginnings as a branch office of the company Gill and a high school friend ran in Florida in the 1980s (it was officially spun off in 1991), to today, there have been a lot of changes both in the company as well as the industry.