A recent action was filed in the United States District Court of Nevada where the plaintiff, owner of a building, entered into a contract with the defendant alarm company’s predecessor for security services at the building, including monitoring alarms and dispatching responses to alarms. The contract was apparently subsequently assigned to the defendant alarm company.
On a Saturday in December 2018, the defendant informed the plaintiff that the fire alarm was triggered in the building. The plaintiff told the defendant to send a dispatch response because no one was available. The defendant reported back that everything was fine at the building. The next day, the same thing occurred. On Monday, the plaintiff discovered the building was flooded and according to remediation service providers, the amount of water was consistent with three days’ worth of flooding.