PSA, a consortium of professional systems integrators, announced the addition of Visual Mobile Technologies Inc. to its business solutions providers. Visual Mobile Technologies is a technology company addressing collaborative mobile communications for small to medium businesses and large enterprises with its tool, vMobile.
“vMobile is an excellent cloud-based tool that can increase efficiencies for systems integrators,” said Anthony Berticelli, PSA’s vice president of operations. “Especially in our current times, the ability to collaborate remotely by uploading videos and images and collaborate with colleagues on issues no matter where they are, is critical.”
With vMobile Collaborator, security integrators can stream live video, share images and documents with subject matter experts in real-time to assist in resolving on-site issues and document work performed. Captured information is stored in the cloud and available to be viewed later.
“PSA Security Network delivers many benefits for security and audio-visual integrators. We’re excited about bringing our mobile unified communications platform to its members. Our ultimate goal is to enable them to increase first call resolution and decrease service costs,” said Ray Lubeck, vMobile’s CEO. “By leveraging vMobile Collaborator, PSA members improve key performance indicators that drive operational excellence in the field and a better customer experience overall.”
Visit www.psasecurity.com/services/business-solutions for more information.