Sonitrol relies heavily on the proprietary audio technology it was founded on for verification, along with other technologies including video, cloud and more. So when it became apparent it was time for an upgrade to their monitoring center in 2018, Marcos Reyes took all this into account and fine-tuned the central station to maximize collaboration between all of these technologies as well as the customers and police departments they serve.
The full remodel in March 2018 included structural improvements, a prescient state-of-the-art air purification system in the HVAC unit and the latest technologies.