Ring, Amazon’s DIY security offering, has recalled 350,000 video doorbells in the United States, and 8,700 in Canada because of fire concerns.
According to the U.S. Consumer Product Commission, the fire risk arises when incorrect screws are used for installation, causing the battery to overheat, posing fire and burn hazards.
Ring has received 85 incident reports of incorrect doorbell screws installed with 23 of those doorbells igniting, resulting in minor property damage. It also received eight reports of minor burns.
The recalled second generation doorbells are model number 5UM5E5 and were sold at electronics stores, home good stores and online at Amazon.com and Ring.com from June 2020 to October 2020. The devices costs approximately $100.
According to a Ring spokesperson, customers do not need to return their devices.
“The safety of our customers is our top priority,” they said in a statement. “We have and continue to work cooperatively with the CPSC on this issue, and have contacted customers who purchased a Ring Video Doorbell (2nd Gen) to ensure they received the updated user manual and follow the device installation instructions.”
Consumers can check if their video doorbell is part of this recall through Ring’s website or app.