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As dealers are faced with upgrading large numbers of 2G customers, they must consider questions and complaints, future upgrades needed, and the ever-changing communications landscape when determining their approach.
The 2G communications sunset has already begun with reports of cellular carriers shutting down service of 2G towers (GSM and GPRS technology) in certain areas of the country. Many dealers have already been affected by these incidents — forcing them to upgrade customers as service is shut down.
The Upgrade Incentive Program rewards dealers with up to $25 when they replace any manufacturer’s (including Telguard’s) installed 2G cellular alarm communicator with one of Telguard’s solutions for 3G/4G networks.