Emily is a salesperson for a security company in Ohio that I am working with who was at the end of her rope. It seemed to her that no one was responding to her emails, at least not completely. She was discouraged and looking for solutions.

The last two months have been interesting, to say the least. What’s the report from the Universal Headquarters of Slayton Solutions at the bunker in Bucktown Chicago? Well, the reality of the COVID-19 attack has changed a whole lot of things for us, and created some interesting opportunities to do things differently.

As the pandemic progresses, the difference between the pre- and post-COVID-19 world becomes more and more emphasized. Months into socially distancing, it’s increasingly hard to imagine how the world will operate once the virus has finished passing through.

Evaluating the state of any market is a tricky thing during a pandemic — things are changing daily; new technologies are being explored; the future is unknown; and it’s difficult to look back at the past clearly.

It’s June, the start of summer — the season of backyard BBQs, gatherings with friends and family, and summer vacations. But for most of us, this summer season may look different than usual.

Spendable profits are measured in dollars and cents. You can’t bank margin — you can bank dollars.

Over the last 150 years, marketing and customer service have been completely woven together in the fabric of success.

Connected Technologies LLC is providing additional customization services tailored to the security dealer. The Connect ONE management interface in its original state is already highly customizable. Now, and because of popular demand, dealers can request additional integrations or capabilities — allowing them to meet the user’s challenges, expand their scope of projects and gain profitability in every market vertical.

Alula, a provider of smart home security and automation systems for professional installers, announced the addition of Warren Hill as director of partner development.

There’s been a tremendous amount of industry discussion and anxiety about the fate of Interlogix dealers since the announcement in September. The Qolsys IQ Panel 2 Plus delivers a seamless transition for dealers while being compatible with the legacy Interlogix installed base, the company reported.