SDM Newswire / SmartHome

AVAD Rolls Out Tech Support for Integrators

 

AVAD LLC, Van Nuys, Calif., a North American distributor of custom electronics, now provides dealers an even greater level of customer service with its new live Tech Support capabilities. The AVAD Tech Support team can be contacted directly between the hours of 8 a.m.-5 p.m. CST via the toll free phone number, 855-244-8911, or via email at techsupport@avad.com.

“Unlike other distributors that rely solely on third-party technical support, AVAD has made the investment in our dealers’ businesses by providing direct and easy access to an in-house team of product and systems experts,” said Jim Annes, vice president and general manager of AVAD. “The AVAD Tech Support team is ready and able to assist our dealers with their unique needs, from programming to trouble-shooting complex whole-home and business automation projects.”

AVAD’s Tech Support service is just one of the many customer support programs available exclusively to AVAD dealers. Other services include AVAD’s System Design Group, AVAD Experience Centers, AVAD’s Product Exchange Policy and AVAD University.

For more information on AVAD, visit www.avad.com

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