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Technology Solutions & Skills

ASSA ABLOY Sustainable Solutions Include Multiple Layers of Support for Architects, Designers, Integrators

AA_Customer_Support_App_on_Phone (1)WEB.jpg
November 28, 2018

Door security solutions involve more than just the product being deployed — they also include the impact a solution can have and the support available throughout the life of the installation. While ASSA ABLOY sustainable solutions contribute a number of impressive sustainability benefits, the support for architects, designers, integrators and other security professionals is also robust.

To help combat missteps that result in costly change orders, lost project time and potential compromises to building design and sustainability components, ASSA ABLOY has introduced ASSA ABLOY Openings Studio, a plugin to the world’s most common Building Information Management (BIM) software — Revit 3D. The plugin allows users to define secure and sustainable openings, set standards across an entire facility and keep everyone in the loop for the seamless integration of sustainable door security solutions.

Openings Studio can supplement or replace written facility guideline standards for enforcement and coordination with the architect and specification writer during the design process. By integrating with industry standard Revit 3D, Openings Studio allows you to plan, review and track the design of your openings throughout the planning process and avoid miscommunication and the potential for costly change orders.

ASSA ABLOY is also making sure no installer is left without the proper instructions and support on the job through two new mobile apps.

The ASSA ABLOY Customer Support App provides a troubleshooting, e-learning and support experience that is immediate and intuitive. It is powered with live, interactive video and live chat support from a technician. It also ensures support hours are displayed accurately within the app depending on device location and offers email options that are ideal for afterhours support inquiries.

Meanwhile, the BILT app’s product instructions provide fully interactive, voice narrated step-by-step guides that simplify installation. Through BILT, ASSA ABLOY provides interactive 3D models and step-by-step instructions to make installations easier, ensure products are installed properly, and store warranties for future reference. The instructions are fully-interactive, voice narrated guides that simplify installation and shorten the time it takes to accomplish the job.

Both apps are currently available for download on Apple and Android mobile devices.

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“We’re always looking for ways to streamline the process for those specifying and integrating sustainable solutions in their facilities,” said Amy Vigneux, director- sustainable building solutions at ASSA ABLOY. “Utilizing intelligent applications that make our partners’ jobs easier is just one way we accomplish that.”

Visit www.assaabloy.com for more information.

KEYWORDS: access control green security products

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