Articles by Heather Klotz-Young
January 8, 2013
Mexico City Mayor Miguel Angel Mancera says at least three of every 10 violent crimes in Mexico City are committed with toy weapons.Read More
December 13, 2012
Transformation is rarely instantaneous. It generally starts with one small initial change — repeated over and over. For Protection 1, small changes in every area of the company have produced remarkable transformation, resulting in a year deserving of the SDM 2012 Dealer of the Year award.Read More
December 7, 2012
Patty Hartman will be the 2012 recipient of the George A. Weinstock Award for lifetime achievement and service to the security industry. But most notably, Hartman, a former two-term president of CAA, is the first female to receive the award.Read More
Changes in Protection 1’s culture, execution, services and infrastructure — all centered around the customer — have transformed it from a declining company into an innovative, dynamic force.
December 6, 2012
Talk to a Protection 1 employee and there is a palpable energy that radiates outward about their job, the company and the customer. Chicago-based Protection 1, has always contained a deep-rooted love for the customer. But while employees embraced the concept, the execution was missing, as Protection 1 experienced declining growth for seven consecutive years.Read More
SDM Dealer of the Year
December 6, 2012
You can tidy up or rehearse speeches if you want to when you know someone is coming to visit, but you can’t fake genuine enthusiasm.Read More
In the residential market, the panel — and its selection — remain just as important as ever.
November 19, 2012
Jim Corbett, United Alarm, Brookfield, Conn., is warmly called the “fastest panel programmer in the East” by NAPCO Security Technologies Inc., Amityville, N.Y. He can program panels like nobody’s business, having plenty of practice since he has been at it since 1974.Read More
Headquartered in the heart of Silicon Valley, RFI has been successfully operating in a technology-driven space for more than 30 years.
November 12, 2012
RFI Communications & Security Systems (RFI), San Jose, Calif., is not beginning to learn IT’s lingo, trying to harness the network or ramping up its comfort level with IT. The company already has implemented cloud-based solutions that other companies are just now diving into.Read More
Is there ever a case for using a consumer monitor in a commercial security application? Find out what key features determine the choice between commercial and consumer monitors, and hear what dealers say about it.
November 9, 2012
A TV set is not a monitor, but it can certainly function as one, especially if it has an HDMI connection. Price points for flat-screen TVs have swiftly decreased in recent years, and continue to fall. It can be a big decision — choosing to use a cheaper consumer computer monitor or TV or pay more for a commercial monitor for security applicationsRead More
Dealer programs can offer a dealer many different benefits, including a ready-to-go marketing team with customized, affordable marketing materials and new social media offerings.
October 25, 2012
Small to mid-sized security companies, especially in today’s economy, do not have deep pockets for marketing. Sometimes it can be a challenge to do any marketing at all. Even if a marketing department exists, it can be understaffed and unable to meet the demands of all the ways a company can be marketed — leading to missed opportunities and lost potential customers. That is where a dealer program’s marketing offering can make a difference.Read More
October 16, 2012
This week, the space shuttle Endeavour slowly traveled through the streets of Los Angeles to its final home at the California Science Center (CSC).Read More