Netwatch North America, provider of proactive video monitoring solutions, recently partnered with Eagle Eye Networks to integrate the Eagle Eye Cloud VMS (video management system) with Netwatch’s proactive video monitoring service (PVM).

The collaboration combines cloud-based video and audio monitoring initiatives with technology such as artificial intelligence (AI)-filtered alerts designed to reduce false positive alarms.

The Netwatch PVM platform uses personalized audio voice-downs that stop crime in 98 percent of incidents, according to Netwatch. Full integration of the Netwatch PVM into Eagle Eye, a cybersecure, cloud VMS used in loss prevention, workplace safety, security, business optimization, alarm management and more, produces an enhanced product that benefits end users and integrators alike.

The liaison represents a good fit between both partner channels and an opportunity to expand business through each other’s offerings and dealers, said Justin Wilmas, president of Netwatch North America.

Both Netwatch and Eagle Eye focus on serving businesses with common parameters such as those operating in high-risk environments with a need to lower liability, ensure compliance and reduce operational inefficiencies.

“If you think about Netwatch and Eagle Eye, both are offering something emerging in the market,” Wilmas said. “Both have similar development processes and thoughts on how to expand, thought leaders in the space, and now the companies are coming together to deliver an enhanced solution to help both end users and integrators.”

In a statement, Ken Francis, president of Eagle Eye Networks, pointed out that the integration will improve security and efficiency for multi-site customers for whom false positive alarm reduction is critical to daily operations. “The Netwatch integration provides customers with expanded functionality, to include live-audio voice downs and artificial intelligence-filtered alerts,” he added. “Intelligent alerts distinguish between actionable and non-actionable events.”

Forecasts for the proactive security solutions market indicate that demand will increase as more organizations take a proactive approach to risk management. According to Mordor Intelligence, the proactive security market is expected to reach $45.67 million by 2026.

Products like the integrated Netwatch/Eagle Eye solution benefit end users by being flexible, easy to use, and available with large storage options that meet compliance regulations, Wilmas said.

“We had customers who were already using Eagle Eye cloud storage with another VMS that was connected to Netwatch PVM, so it makes sense to have a single platform that can tie directly into the Netwatch Proactive Video Monitoring,” he said. “In the traditional world, a site would have cameras and NVR at the site that then connects to the Netwatch platform and the cloud. Now, with Eagle Eye, we can have cameras on site and a bridge box; everything goes to the VMS in the cloud, so it’s cloud-to-cloud integration. … It simplifies the implementation with this level of integration.”

The new product, available for general release in January 2023, is initially available in the U.S., U.K. and Ireland, Wilmas said. It will be available to end users through standard pricing through a per camera, per month charge.

Ease of use and the RMR factor make it a win-win for integrators on both sides of the house who want to add a strong RMR-driven component to their portfolios, Wilmas said. “Eagle Eye’s partners and dealers are excited because they’ve had numerous requests to add RMR solutions around video monitoring and proactive video monitoring.”

Wilmas noted that Netwatch recently attended the Eagle Eye Cloud Security Summit in Washington, D.C., where they met with 300 top Eagle Eye sponsors. “We walked away with more than two handfuls of opportunities with their partners and we’re now actively engaged in helping them pitch, quote and put systems together,” he said.

The next generation of video surveillance solutions, such as video surveillance-as-a-service and PVM, play a crucial role in providing organizations with the ability to optimize security, reduce loss, and improve operational efficiencies at scale, Wilmas added. “Cameras can only record; they can’t prevent crime. But when you combine [these elements], we now have a solution that’s designed to deter, de-escalate and prevent crimes before they start. It’s another offering that dealers can take to market; on both sides of house, it’s the biggest advantage and why our partnership aligns — because they’re both RMR-based solutions.”

For more information, visit — By Laura Mazzuca Toops, SDM Content Editor